Artists will ship/deliver an artwork within 2-3 business days of its purchase. For international deliveries (outside Ghana), artists will email you with your order tracking number and tracking website’s URL so you can monitor the shipment in transit.
Contact Anuwai Arts by emailing email@example.com and we will respond to you as soon as possible.
Once the artwork has been dispatched, you will receive a dispatch confirmation email that includes the tracking number and tracking website url. If you do not receive an email with this information, you can always login and view your Order History and see the details. If there is no tracking website url and tracking number, visit the Artist’s page and click Contact to message them with your concerns.
For deliveries within Ghana, the artist will contact you to arrange for the best delivery date and time.
You can cancel an order 24 hours after purchase by emailing firstname.lastname@example.org with your order number and details, and a reason why you want to cancel your order. After the 24 hours you wont be able to cancel the order.
You can request a refund by emailing email@example.com. However, please read our returns and refund policy before making such request.
We deliver to areas within the Greater Accra Region.
To get verified, you will receive an email after you register on Anuwai arts, with the steps to get registered. In the email you will receive a link to a form which you will fill out and submit. In addition to that, we require you to post 5 of your works on Anuwai Arts as if you are putting it up for sale. Don’t worry, it wont show when you post it until you get verified, but we will review it. If you are unable to post just yet, or dont see ” Add New Post” on your product tab on your dashboard, send 5 paintings of yours with a description for each of them to firstname.lastname@example.org. This is an important part of your verification.
We have automated this process and typically the artist receives the 80% of the sale price and 100% of the shipping cost within 24 hours after the purchase has been made. Any abuses of this privilege result in Vendor stores on the site being suspended
You will receive feedback about your verification status within 72 hours
Art works will be reviewed within 24 hours after it has been posted
Yes! Once you’ve signed up and logged on, your dashboard prominently displays a sidebar menu. The first item on that dashboard are Instructions.
Yes, your initial Dashboard view will display some basic statistics about your store. You can keep an eye on:
- Sales history
- Page views
You can find a sample layout and details of the description on the instruction tab on your vendor dashboard. However, you could consider the following questions to guide you in writing your descriptions:
- Why did you create it? What inspired you? Why do you love this piece?
- What is it? Do not assume that the buyer can figure it out because things can appear differently from what is seen on the computer screen.
- How big is it? Will it fit over the buyer’s mantle piece, or it is better hanged on a wall or put on a desk?
- What are the dimensions of the artwork?
- What materials and techniques were used? How does it affect the finish? The texture? How does it look like when the light hits it?
- Is it framed or unframed?
We will vet and feature you based on your progress and performance over a period of time.
We will randomly select artists to be featured on our social media platforms on any day.
If you have got a blog post in mind, put it together as if you are going to post it and email it to email@example.com and we will review it and post it and give you credits or stating that the post was made by you.
You must login to your Account and visit your Orders section to mark the item Shipped. On the Orders screen, you will see icons to the right of each order. The Truck Icon opens a window for you to add the Tracking Number and the Tracking website URL. Please fill those in to complete the order. Email the Tracking Number and the Tracking website URL to the client and copy firstname.lastname@example.org.